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Over 5000+ reviews | Free UK Delivery Over £50 | Next Day Delivery | Secure Payments
Over 5000+ reviews | Free UK Delivery Over £50

Frequently Asked Questions

When will you respond to my question?

Of course! we aim to respond to all questions within either 1 or 2 working days.

I live locally, Can I pick my item up?

Yes, we do offer a collection service for your order, please give us prior notice of when you will arrive and we will have the order ready for you.

Collections are only during working hours, please make an appointment on 01384 568521. Please note that we offer collection only and do not have a showroom for viewing or browsing our items

Can I have a VAT Receipt?

We can send you a VAT Receipt if needed, please contact us through our inquiry form and we can send one with your order, or we can email it to you.

Can I pay by Cheque?

Unfortunately, we do not accept cheques, payments can be made with either PayPal, credit card, bank transfers or over the phone card payments. Please call us on 01384 568521 if you wish to pay by Credit Card over the phone.

How do I contact you?

You can either contact us through our inquiry section or you can call us on 01384 568521 between 09.00am to 5.15pm Monday to Thursday, and 09.00am to 4.15pm on a Friday. Or you can email us direct at

How do I pay for my purchase?

We accept the following payment methods: PayPal credit card & bank transfer

Can I pay by Credit Card?

Yes, you can, either over the phone or through our checkout service.

How do I pay for my purchase?

You can pay by PayPal, which is our preferred method of payment as it is quick and secure, by card payment or by bank transfer. We also accept Postal Orders however we do not accept cheques.

Where do you post from?

Our items are dispatched from Cradley Heath, West Midlands, United Kingdom.

How much does it cost to post to my country?

To get an estimate of how much it costs to post to your location, please contact us.

Do you offer International Postage?

Yes, we offer Postage Worldwide, if there is no price on the listing, please contact us through our inquiry section and we will work out a price for you.

How quickly will you despatch my order?

We aim to despatch either same day or next day, please bear in mind these are working days Monday to Friday and excludes Weekends and Bank Holidays.

How Long will my order take to arrive?

Orders Despatched to Mainland UK can then take around 3 to 5 days.

Orders Despatched to EUROPE can take 7 - 21 days,

Orders Despatched WORLDWIDE can take 14 - 45 days.

If you have not received your order in these times, please contact us through our inquiry form and we will look into it.